Privacy Policy

What we collect

When you place an order: your name, email address, shipping address, and phone number (if provided). Payment is processed securely by Stripe; we never see or store your full credit card number.

When you join our mailing list or reserve a deck: your first name (optional) and email address, given with your express consent. We only add you if you ask us to.

When you browse: like most websites, ours uses cookies and collects basic technical information (such as IP address, browser type, and pages visited) to keep the site working and understand how visitors use it.

Why we collect it

We use your information only to fulfill and ship your order, respond to your messages, send you our newsletter if you've subscribed, and improve the website. That's all. We do not sell, rent, or trade your personal information to anyone.

Who we share it with

Only the service providers needed to run the shop: our payment processor (Stripe), our shipping carriers, our hosting and database provider, and our email service. Each receives only what it needs to do its job.

How long we keep it

Order records are kept as long as required for accounting and tax purposes. Mailing list information is kept until you unsubscribe. You can unsubscribe at any time using the link in any email we send.

Your rights

You may ask us at any time what personal information we hold about you, request a correction, or ask us to delete it (subject to records we're legally required to keep). Write to us at love@greentara.ca and we'll respond promptly.

Questions or concerns

Our privacy contact is reachable at love@greentara.ca. If you feel we haven't addressed your concern, you may contact the Office of the Information and Privacy Commissioner for British Columbia.